Terms & Conditions

General

Orders are placed online in the Web shop.
If you are under 18, you may buy at Stoneshop.se only with involvement of a parent or guardian

Policy

Support and service mind is for us obvious. We are proud to our fact knowledge and glad to answer questions. All online payments are made through encrypted connection with redirection to secure servers. 
All products are guarantee genuine. Read more about our products on: stoneshop´s products

Prices

All prices are set in the currency Swedish krona/ SEK (Kr). Currency rate for Euro, USD, GBP, NOK and DKK are updated on regular basis. 
Priser are shown including Swedish VAT, except for registered customers in countries outside the EU.
Any tax and / or duty fees for customers outside the EU are the customer's responsibility. 
Companies in the EU (not Swedish) who pay tax in their home country can shop tax-free when they enter their VAT number. Validity will be checked. 

Freight rates

All orders are sent via Swedish Post or other shipping company
Delivery in Sweden cost 39 Kr (SEK) for orders up to 500 Kr. Orders over 500 Kr are shipped freight free.
Delivery outside Sweden are calculated depending of the weight according to following table:

Weight in gramsEurope  Outside Europe
1-500   130 kr 160 kr
501-1000 190 kr250 kr
1001-2000270 kr340 kr
2001-3000360 kr450 kr
3001-4000405 kr  520 kr
4001-5000435 kr600 kr
5001-6000 470 kr 675 kr
6001-7000505 kr760 kr
7001-8000540 kr825 kr
8001-9000575 kr 905 kr
9001-10000610 kr980 kr

 

Payments for delivery within Sweden

Deposit to bank
Advance payment to our Swedish bankgiro: 5791-4582, recipients: Geobiten, stoneshop. No extra charges.
Order is sent after the money is in our bank account. Note, the bank transfer payments may take up to 2 business days before it is received.     

Invoice via Klarna
The invoice sent with the goods and payable within 14 days from the date the order is sent. Simplified credit check is done online and therefore måste personal identity number write in. Delivery is only to the registered address. You can not use Klarna invoice as payment if you have payment remarks, debt at UC, UB, the Swedish Enforcement Authority or unpaid claims at Klarna. Information about the company Klarna can you find on this link: Klarna      

Payson.
With Payson, you can use  cards and online banking or funds in Payson balances. Payson cooperate with VISA, MasterCard and all Swedish banks that offer direct payments, Swedbank, Handelsbanken, SEB and Nordea. Learn more about Payson here: payson.se
  
PayPal
With PayPal, you can pay by card or funds in PayPal. Pay with Visa, Master card or American express.
Link to paypal: paypal.com

Gift certificate
On the gift certificate is a code that is entered  in the check out and used as payment. When you redeem the code, you can shop for the whole amount at once or have it as credit for more buying opportunities.

Payments for international delivery (outside Sweden)

Deposit to bank
Advance payment to our Swedish bank acount.
Recipients: Geobiten, stoneshop.
Account: IBAN: SE30 6000 0000 0005 0347 5882
SWIFT/BIC: HANDSESS
All bank fees has to be paid by the customer.
Order is sent after the money is in our bank account. Note, the bank transfer payments may take up to 2 business days before it is received.

PayPal
With PayPal, you can pay by card or funds in PayPal. Pay with Visa, Master card or American express.
Link to paypal: paypal.com

Cancel of order

If you wish to cancel an order you have just placed, please contact our customer service as soon as possible by e-mail for cancellation of the order. Note that it is not possible to cancel an order once the order has been shipped and is on its way to the customer. If you change your mind when goods / goods are in transit or are with you the rules for right of withdrawal apply.

Delivery

Goods in stock will be shipped the same day or day after it is been paid.
It is important that you check the packing when you pick up the delivery. If the packing is damaged there is a risk that the goods also have been damaged. You most report any damage directly to the delivery office.

Not picked up mailings

Letters or packages that are not collected out of the Post office or its agents, will be charged to the recipient with a fee of 300 SEK to cover postage and administrative costs. An invoice will be sent from the company Klarna.

Right of withdrawal for private persons

You as a consumer have the right to withdrawal your purchase or part of the purchase if it occurs within 14 days after you have received.
Return shipping must be registered with the Post. The customer is responsible for the return shipping. When the item/s has been returned and the goods is checked and approved we return the payment to the customer. Note, before the goods are returned shall Stoneshop be informed.

Privacy

In connection with the registration and ordering, you agree that we store and use your information. Your information is used to enable us to fulfill our obligations to you and give good service. Your personal information is secure, information you give us is never hand over to a third party.
If you want to change something or be deleted from our customer database, please let our customer service know.
Orders made in another person's name without his consent or otherwise as a result we and / or our customers suffering financial or other damage is reported to the police.

Cookies

To be able to shopping online, the browser must be set to allow cookies. Cookies are small pieces of information stored on your computer that the browser uses and needed for fully functionality.
 There are settings in your browser where you can disable the use of cookies. If you choose to disable cookies, the site will not work satisfactorily. We do not use cookies data more than for the functionality of the website.

Copyright

All contents on this site are the property of Geobiten, Stoneshop.se and/or its suppliers and is protected by international copyright laws. If you want to use any contents, images or text, please ask us for permission.
© 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018

  

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